Privacy Policy
Effective date: 2025-11-24
Welcome to Online Chat 247 (“we”, “us”, “our”). This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website and chat services. We are committed to protecting your privacy while providing a safe and enjoyable chat experience.
1. Information We Collect
We collect information to provide and improve our services. Types of information we may collect include:
- Account & Profile Data — if applicable, information you provide when registering (nickname, optional profile info).
- Public Chat Messages — messages you send in public chat rooms; these are visible to others in the room and may be stored for moderation and safety.
- Technical & Usage Data — IP address, browser type, device identifiers, connection timestamps, and logs used to maintain and secure the service.
- Cookies & Similar Technologies — we use cookies and local storage for session management, preferences, and analytics.
2. How We Use Your Information
- To operate, provide, and improve the chat service.
- To maintain safety and enforce our terms (moderation, spam prevention).
- To troubleshoot, analyze usage and performance, and protect against abuse.
- To communicate important updates (service changes, security notices).
3. Sharing & Disclosure
We do not sell personal data. We may share data in the following limited circumstances:
- With service providers who help operate the site (hosting, analytics) under contract and confidentiality obligations.
- When required by law, or to respond to legal requests or safety concerns.
- To protect rights, property or safety of our users or the public.
4. Cookies & Tracking
We use cookies and similar technologies to store session state and preferences. You can control cookie settings in your browser, but disabling cookies may affect the chat experience.
5. Data Retention
We retain chat logs and related data for as long as necessary to provide the service and for moderation and security purposes. If you request deletion of your account or personal data, we will take reasonable steps to remove your data from active systems, subject to legal and technical limitations.
6. Security
We implement reasonable security measures to protect data, including encryption in transit (HTTPS). However, no method of transmission or storage is 100% secure — please avoid sharing sensitive personal information in public chats.
7. Children
Our service is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have such data please contact us to request deletion.
8. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, or delete personal data. To exercise these rights, contact us (see below).
9. Third-Party Links & Services
Our site may contain links to third-party sites and use third-party services. We are not responsible for their practices; please review their privacy policies.
10. Changes to this Policy
We may update this Privacy Policy. We'll post a notice on the site and update the effective date when changes occur.
11. Contact Us
If you have questions or requests about privacy, email us at: privacy@onlinechat247.com